Yes! If you receive a product with external damage during shipping, please take clear photographs of the damage and share them with us within 48 hours of delivery at [support email]. Once we verify the damage, we will process a replacement.

Please note that colors may vary slightly due to lighting and different screen settings. We do not offer replacements for color differences. However, rest assured, the product quality remains intact.

Our standard production time is 10-15 business days after receiving your order. Once production is complete, we will dispatch your order using a reputed shipping partner. You’ll receive tracking information when your order is shipped.

Yes, once your order is shipped, you will receive an email with tracking information so you can follow your package as it makes its way to you.

We partner with reputed shipping companies to ensure that your order is delivered safely. We also take care to use secure packaging to avoid any discrepancies or damage during transit.

If you encounter any issues with your order, such as receiving the wrong item or experiencing any damage during shipping, please reach out to us within 48 hours of receiving your order at [support email]. We will work with you to resolve the issue.

Since our products are made to order, once the production process begins, we are unable to cancel or modify orders. Order Cancellation is allowed but it should be intimated to us within 24 Hrs of order confirmation. If you need assistance before production starts, please contact us as soon as possible.

Yes, we offer custom-made and personalized products. However, please note that such products are non-returnable and non-refundable due to their bespoke nature.

You can reach out to our customer support team via email at for any queries, concerns, or support.